Thanks Chris Carfi for sharing our lessons learned using a wiki to co-create an article on "learning through participation and connected intelligence" for Knowledge Tree, the Australian Flexible Learning Framework ejournal. (My June 29 post provides context.)
Working with co-authors Victoria Axelrod and Kiki Mulliner on this article was a privilege and the lessons learned Chris Carfi points to from our article submission was just the beginning. Rich conversations happened throughout with my co-authors and the group of people we approached for insights, and others who found us during the writing process. See the Acknowledgements page in the wiki. My sincere thanks to all.
Those distant from the oldest continent may be unfamiliar with Uluru the world's second largest monolith, and World Heritage site in the heart of Australia. I'm fortunate to have visited, and driven the 9.4km circumference at dusk, marvelling at the landscape that is sacred to the Pitjantjatjara and Yankunytjatjara, the Aboriginal people of the area.
Photo Stuart Edwards 2006 Wikimedia Commons License
Uluru came to mind as we collaborated in the wiki and worked on the article. Why? Because while Uluru impresses as it rises over a 1,000 feet above the desert plain, what's even more impressive is the unseen estimated two thirds lying below the ground.
I've participated in online email based Yahoo and Google groups and been conscious of the significant activity that happens behind the scenes in private exchanges. I was paying close attention during our article writing collaboration because I realized our wiki "Recent Changes" made very transparent when we were, and were not active.
Being absent from the wiki was not a good indicator of whether or not work on the article was proceeding. At times yes, it was, when we were travelling or engaged in other pursuits. But invisible through the wiki, especially as the deadline approached, was the flurry of email exchanges between the co-authors and the smart people in our networks we were tapping for insights, as well as phone calls, blog and Facebook activity. Not to forget the hours each co-author contributed to independent writing and editing to emerge the article.
We didn't track time devoted to each activity, or what part of our effort ultimately was most valuable for producing the article. However, if organizations are to increase proficiency in using collaborative tools like a wiki, based on our experience I seriously encourage paying close attention, gathering data to track the process, and allowing time to reflect on what worked and didn't.
~ Jenny Ambrozek